Intake systems & marketing for law firms

Your firm is losing clients you've already paid for.

Ladder Systems brings in new leads through Google, SEO and social media, then builds an AI-powered intake system that answers every one of them in minutes, so more of the people looking for a lawyer become your clients.

  • Law firm specialists
  • You work with us directly
  • Bar-compliant marketing
  • Based in Florida

What changes when you work with us

TodayWith Ladder
Lead response time24–48 hrs< 2 min
Lead-to-consultation rate30%42%+
After-hours inquiries answered0%100%
Google Business ProfileIncompleteOptimized
Social media postingSporadic3× a week
The problem

Three problems costing your firm more than you realize.

Leads go cold while you sleep

Your firm spends $200–$800 per lead on advertising, then takes 24–48 hours to respond. By then, the prospect has called three other firms. 30–40% of daily inquiries come in after hours and get no response until morning.

Prospects can't find you on Google

When someone needs a lawyer, they search Google and check reviews. Firms with a complete Google Business Profile, steady reviews and strong practice-area pages show up first. If that isn't you, the call goes to a competitor before you ever knew it existed.

Your social media has gone quiet

Prospects check you out before they ever call. A page that hasn't posted in months makes a firm look inactive, while consistent, helpful content builds trust before the first conversation. Most attorneys simply don't have time to keep it going.

26%of law firms never responded to a web inquiry
40%of leads lost to slow response times
33%of law firms replied to an email inquiry

These aren't technology problems. They're visibility and follow-up problems, and every one of them has a direct, measurable fix. That's what we build.

Sources: Hennessey Digital 2025 Lead Form Response Time Study (1,333 US firms); Clio Legal Trends Report 2024.

Our services

Three services. Built with law firms in mind.

Marketing brings the leads in. The intake system makes sure none of them slip away. Start with intake, or combine all three into one full-stack growth system.

The Revenue Accelerator

Intake Funnel Automation

We build an end-to-end AI intake system that responds to every lead in under 2 minutes, 24 hours a day, 7 days a week. Your competitors stop answering at 5pm. You don't.

  • AI chatbot captures and qualifies leads after hours
  • Booking link sent automatically within 60 seconds of a form submission
  • 3–5 touch follow-up by email and text for people who haven't booked
  • Contact, matter type and source logged in your CRM instantly
  • Conflict-check alert to the attorney before every consultation
  • Appointment reminders that cut no-shows by 40%+
20–35% more consultations booked within 30 days

A 7pm inquiry, before and after

✕
Lead submits your form at 7pmNo one responds until 9am the next morning
✕
They call two other firms overnightAnd book with whoever responded first
✕
Your firm loses a client worth $8,000+After spending $400 to attract that lead
With Ladder Systems
✓
Lead submits your form at 7pmAI replies with a booking link in under 60 seconds
✓
They book a consultation that nightThe attorney gets an instant alert with a case summary
✓
You have a new client in the morningNo staff time spent until the consultation
The Visibility Engine

Google & SEO Lead Generation

We put your firm in front of people who are already searching for a lawyer: a fully optimized Google Business Profile, a steady stream of reviews, and website pages built to rank for your practice areas in your city.

  • Google Business Profile setup, optimization and weekly posts
  • Automated review requests to every satisfied client
  • Professional replies to every review, good or bad
  • Local SEO for your practice-area and location pages
  • Google Local Services Ads setup and management, where available
  • Every lead tracked back to its source in your monthly report
More calls from people already searching for a lawyer

A Google search, before and after

✕
Prospect searches "divorce lawyer near me"Your firm doesn't appear in the top results
✕
Competitors show 80+ reviews and recent postsYour profile has a handful of reviews and no photos
✕
They call the firm at the top of the listYou never knew they were looking
With Ladder Systems
✓
Your firm shows up where prospects lookComplete profile, fresh posts, strong practice-area pages
✓
New reviews come in every monthEvery client is asked automatically after their matter
✓
They call you, and intake answers in minutesLead generation and intake working together
The Trust Builder

Social Media Marketing

We keep your firm visible and credible on social media with consistent, helpful content: written for you, approved by you and posted on schedule. Prospects get to know your firm before they ever pick up the phone.

  • Monthly content plan built around your practice areas
  • 3 posts a week written, designed and scheduled
  • Short-form video scripts for attorney-led clips
  • Facebook, Instagram and LinkedIn management
  • Messages and comments routed straight into your intake system
  • Every post reviewed against your state bar's advertising rules
Prospects who already trust you before the first call

A typical month of content

Educational posts on common legal questions5
Attorney video clips3
Firm news, team and community posts2
Review highlights and client-focused posts2
Nothing goes live without your approval. Every post is written to follow your state bar's advertising rules.
How it works

Live in six weeks. Managed every month after that.

We handle every technical detail. Your team shows up to training and uses the system. That's it.

1

Discovery

We spend a week auditing how your firm handles new inquiries today and how you show up on Google and social media, and pinpoint exactly where leads are being lost.

2

Build

We build your intake system, optimize your Google presence and plan your first month of content, then test everything end to end before launch.

3

Training

A live walkthrough with your team, followed by a two-week run alongside your existing process so nothing feels abrupt.

4

Ongoing

Monthly reporting on leads, response times and consultations booked, continuous improvement, and direct access to us.

Packages

Three packages, tailored to your firm.

Every package is quoted after your free audit, based on your firm's size, practice areas and market. Any ad budget is paid directly to Google or Meta and never marked up, and we never take a percentage of your fees.

Tier 1

The Intake Engine

Stop losing leads. Book more consultations.

Best for firms that already get steady inquiries but can't answer all of them.

What's included

  • Full intake funnel: form, qualification and booking
  • After-hours AI chatbot that responds within 2 minutes, 24/7
  • 3-touch follow-up by email and text
  • CRM setup and contact automation
  • Appointment reminders
  • Monthly performance report
Schedule Your Free Audit
Tier 2

Intake + Google & SEO

More leads in. Every one answered.

Best for firms that want more calls from people searching locally.

Everything in Tier 1, plus

  • Google Business Profile optimization and weekly posts
  • Automated review requests and review replies
  • Local SEO for practice-area and location pages
  • Google Local Services Ads management, where available
  • Lead source tracking in your monthly report
Schedule Your Free Audit
Who we serve

Built for law firms. Tested across practice areas.

Our intake and marketing are designed around how law firms operate, not adapted from generic business templates. We understand how people search for a lawyer, what they need to hear before they book, and the advertising rules your firm has to follow.

Personal Injury

High lead volume and high case values. Every missed call is expensive, and fast follow-up protects every dollar you spend on advertising.

Family Law

Sensitive intake and emotionally high-stakes clients who reach out at night and expect a fast, professional response.

Estate Planning

Clients take their time to decide. Strong Google reviews, helpful content and organized follow-up turn interest into booked consultations.

Criminal Defense

Time-sensitive intake where response speed is critical. Prospects who don't hear back within an hour often call the next firm on the list.

Immigration

Inquiries arrive around the clock and across time zones. Instant replies and multilingual follow-up keep your firm in the conversation.

Employment Law

Screening matters. Quick qualifying questions sort strong cases from the rest, and educational content reaches workers searching for answers.

About Ladder Systems

We built this agency because missed leads cost real money.

Ladder Systems is a boutique intake and marketing agency based in Anna Maria Island, Florida, specializing in law firms. We bring in leads through Google, SEO and social media, and build the intake system that makes sure every one of them gets answered.

We keep our client roster selective by design, so every firm we work with gets our direct attention from day one, not a junior rep or a ticket queue.

Law firm specialists

Every intake flow, campaign and post is built for legal practices and follows bar advertising rules.

Boutique by design

You work directly with the people building your system. Your results are our only priority.

Measurable results

Every month you see leads, response times and consultations booked, and where we're going next.

6 weeksAverage time from signed agreement to intake and marketing fully live
30 daysTypical time to first measurable results after launch
DirectYou work with us from day one through delivery, always
$0Cost of your 30-minute audit, with no commitment

Not sure where to start? Start with the audit.

In 30 minutes we'll show you exactly where your firm is losing leads and how you show up on Google and social media, before you commit to anything. No pitch and no pressure.

Schedule Your Free Audit
Get in touch

Let's see if we're a good fit.

We keep our client roster selective, so every conversation starts with making sure it's the right match. Fill out the form and we'll respond within one business day to schedule your free 30-minute audit.

LocationAnna Maria Island, Florida

We reply within one business day. Your information is never shared.